Identifying Skill Gaps Among Employees and Strategies for Closing Them

by | Oct 18, 2023 | Blog

  • Amy Letke

    Amy Newbanks Letke, SPHR, GPHR, is the Founder of Integrity HR, Inc. Amy provides workplace solutions to improve performance, reduce liability and increase profits. She is passionate about helping other entrepreneurs and business owners achieve success. Contact us for more insights - 502-753-0970 or

In today’s dynamic business environment, ensuring that your workforce possesses the right skills is paramount. However, as the nature of work evolves, skill gaps can emerge, potentially hindering an organization’s growth and competitiveness. This article delves into the process of identifying skill gaps among employees and offers strategies to close these gaps, ensuring a future-ready workforce.

Identifying Skill Gaps: The Why and How

Skill GapsSkill gaps refer to the difference between the skills that employers need and the skills their employees have. Identifying these gaps is crucial for several reasons:

  1. Ensuring Business Competitiveness: A skilled workforce can adapt to changing business needs, drive innovation, and maintain a competitive edge.
  2. Employee Retention: Offering opportunities for skill development can boost employee morale and reduce turnover.
  3. Strategic Workforce Planning: Understanding skill gaps helps in planning future hiring strategies and training initiatives.


  1. Employee Assessments: Regular assessments can help gauge the current skill levels of employees and identify areas of improvement.
  2. Feedback from Managers: Managers can provide insights into team performance and areas where skill enhancement is required.
  3. Analyze Business Goals: Aligning business objectives with workforce capabilities can highlight potential skill mismatches.


  1. Upskilling and Reskilling: This is the most common approach, with 65% of organizations opting to upskill or reskill their employees. It involves providing training to employees to enhance their current skills (upskilling) or acquire new skills (reskilling).
  2. Digital Apprenticeships: Modern apprenticeships leverage digital platforms to offer hands-on training, allowing employees to learn while they work.
  3. Tuition Reimbursement: Encouraging employees to pursue further education by reimbursing their tuition can be an effective way to close skill gaps.
  4. Hiring and Contractors: While 48% of organizations address skill gaps by hiring new candidates, 41% use contractors to fill the void temporarily.
  5. Leveraging In-house Training Resources: Despite the challenges posed by a lack of employee development initiatives (41%) and in-house training resources (38%), organizations can develop internal training modules or leverage online platforms for skill development.

Planning a Hiring Strategy

  1. Future-focused Job Descriptions: Craft job descriptions that emphasize the skills needed for the future, not just the present.
  2. Diverse Hiring: Tap into non-traditional labor pools to bring in a diverse range of skills.
  3. Skills-based Hiring: Prioritize skills over degrees or years of experience.

Questions for Business Executives Evaluating Skill Gap Identification Process:

  1. How frequently are we assessing our employees’ skills?
  2. Are our managers equipped to provide accurate feedback on team skills?
  3. How aligned are our business objectives with our workforce’s current capabilities?
  4. What strategies are we employing to close identified skill gaps?
  5. How are we ensuring continuous learning and development opportunities for our employees?
  6. Are we leveraging external training resources or platforms effectively?
  7. How are our hiring strategies adapting to address skill gaps?
  8. Are we measuring the effectiveness of our skill development initiatives?

If these gaps are left unresolved, organizational growth and competitiveness can be hampered. By proactively identifying these gaps and implementing strategies to close them, businesses can ensure a robust, future-ready workforce.

Contact us for more insights – 502-753-0970 or

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